Denver Extras

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Questions for new extra players

Frequently Asked Questions About Working as an Extra

Please take a look through some of the questions we get asked frequently. (work in progress)

 

 

Is DenverExtras or Farrell Talent Management the employer?

 

 

NO we are working for different production companies and are not the employer of record. Through the DenverExtras website, and open calls, and rosters of those who have been scheduled before, we organize the extras that production companies will hire.

 

What is the "call time"?

 

The call time is the time that you have been checked in on set and are starting work.  YOU must be checked in by call time, that means you need to get to set early enough to check in and be sure you've had a meal.

 

 

How long do we work?

 

 

Shooting typically is done in a 10 hour day, some longer.  However, things happen that slow down production, which is why you need to be available for the entire day or night.   We typically know when we are starting, but never know when we will be done (wrapped).  When we are calling you, please don't ask "how long will it take?" We assume that you know that if we're calling to put you on hold or book you that you understand you must be available for the full day.

 

 

What are provisions?

 

 

Provisions are, snacks, water, coffee, sunscreen, aspirin etc.  The production companies generally feed the extras lunch or the appropriate meal, however, do not provide the extras with the same snacks, "muchies" between meals.

 

Once I'm signed up how do I get my login information?

 

 

 

You will get login information that you signed up with via your email.  NOTE- this allows you to update your profile only. Once you are booked,  you will receive on your booking phone call, a separate username and password to login in with to access the information you need.   Those tabs will be at the top menu titled Xfiles and Tipsheet and will only be available when you've logged in with the booking login information.  Your personal log in however will still work, and we recommend that you keep your profile current.

 

When will you call me?

 

 

We don't know when the next project is coming in.  So we can't answer that question. When we get an official go ahead to coordinate extras, we start searching the rosters for those who fit the criteria set forth by the production company.  We put out calls to check availability and to hold possible shoot dates, then once we have those dates "confirmed by the producers" , we call to confirm that you've seen the information you need and are ready to go.  It is IMPORTANT TO NOTE  that you must return calls promptly or answer your phone if you've called back in response to one of our calls.  We cannot afford to play phone tag.

 

Is it okay to just call and check in about upcoming work?

Imagine for a moment if you had hundreds of people calling you every day, would you get anything done?  Neither can we if we are constantly getting calls.  The problem is that there are too many and only one of us. Please send an email now and then about your availability or make a comment in your profile.  It's not that we don't like you, it's that we just don't have time to talk with everyone. Please respect this, and remember, if you are ever leaving a message, don't press 1 for the same reason.  We will post updates about future work on the front page of the website as well as via your email.  If you are available and would like to be considered, drop an email to the denverextras address from your automated email.

 

You called, but when I called back there was only a voice mail?

 

If we get your voice mail when we call, we will give you instructions that may include calling back a phone number.  If you get this, do not press 1, it is a voice mail box only.  We manage callbacks from that voice mail box.  Be sure to leave your message with your name, a check in number if you were given it, and the phone number where we can actually speak to you.  You must answer that number, if we are unable to speak with you, you'll probably be replaced.

 

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